We strive to give you our very best in order to enhance your spa experience with us and create a harmonious environment where our therapists can focus on your needs.

•  Punctuality

Please arrive 10 minutes prior to your treatment to allow enough time to check-in and prepare for your treatment. Arriving late will simply limit the time for your treatment, reducing its effectiveness and your pleasure. Your treatment will end of time so that the next guest is not delayed.

•  Privacy and modesty

Many guests choose to disrobe completely, but others prefer to leave their undergarment on. Your body will remain professionally covered throughout the massage, except for the area being worked on.

•  Attire

We will provide comfy robe and sandals for your treatments. Disposable undergarments are available for body treatments

•  Medical Conditions or Allergies

Please inform us before booking a service on your medical condition or allergic concerns, such as heart problems, high blood pressure, pregnancy or surgery in the last 3 months, mobility problems. As some treatments may not be suitable, our staffs will select the right service for you.

•  Communicating your preferences

All aspects of treatment can be modified to your taste: amount of light, music level, room temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. During a massage, let our therapist know if the pressure level is what you prefer. During body treatments or facials feel free to ask questions about the products, procedures or expectations of the service.